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Here are some frequently asked questions from CNN newsletter readers and our answers:

Questions answered on this page:

1. Why is my newsletter late?

2. Where is my newsletter?

3. Why does my newsletter appear in spam?

4. How to sign up for a CNN newsletter?

5. How do I unsubscribe from a CNN newsletter?

6. How do I update my email address?

7. Why do links open to the home page of the CNN app?

Please note that newsletters sometimes take longer than usual to reach your inbox. Although we try to hit “send” every day, emails sometimes experience delays in reaching our inbox. At other times, there may be unexpected news or technical delays that prevent us from sending out our newsletter at the scheduled time. Thank you for your patience!

If you can’t see your email, follow these tips:

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If you’re using your phone, tap the 3 dots in the top left corner. Then click “Move to…” and then “Primary”.

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Adding them to your address book will help us get out of your spam folder. Click here for detailed “whitelisting” instructions to ensure we always end up in your inbox.

You can browse CNN newsletters and sign up for free using this link.

To unsubscribe, go to the bottom of your newsletter. In the footer, you’ll see an “Unsubscribe” link (circled below). If you don’t see the footer, please note that your inbox may have truncated the message. To view the entire message, click the “view full message” link at the bottom of the email. The footer looks like this:

After clicking, you will be unsubscribed.

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To change the email address associated with your CNN newsletter subscription, you will need to re-subscribe with your updated email address. To subscribe to a newsletter with an updated email address, visit this link.

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If links to the Top News page in the CNN app on Apple iPhone are opening, try updating the app using the App Store. To open article or video links directly, your app must be version 7.2 or later. You can check which version of the CNN app you have by going to the settings tab in your app and scrolling to the bottom of the page.

Screenshot of the Newsletter FAQ app